Privacy Policy

Edel Dietitian

Effective Date: 1st May 2026

This Privacy Policy describes how Edel Dietitian, owned and operated by Edel Warke (“we”, “us”, “our”), collects, uses, and protects your personal data when you use www.edeldietitian.com (the “Website”).

By accessing or using this Website, you confirm that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, you should not use this Website.

1. Data Controller

Edel Dietitian is the data controller responsible for your personal data.

For all privacy-related matters, you may contact:
📧 hello@edeldietitian.com

2. Jurisdiction & Regulatory Alignment

We operate as a global online service and align our data practices with:

• UK General Data Protection Regulation

• General Data Protection Regulation

• Applicable UAE data protection laws, including UAE Federal Decree Law No. 45 of 2021

Where multiple laws apply, we apply the highest standard of protection.

3. Information We Collect

a) Automatically Collected Information

When you visit the Website, we may collect:

• IP address

• Browser type and version

• Time zone and location data

• Device type and operating system

• Pages viewed and interaction data

• Referral sources (e.g. search engines)

This is referred to as “Device Information.”

b) Information You Provide

We may collect personal data you voluntarily provide, including:

• Name

• Email address

• Phone number

• Location (city/country)

• Health-related information (only where relevant to dietetic services)

• Payment and billing details (processed securely via third-party providers)

4. How We Use Your Data

We process your data only where lawful and necessary, including to:

• Provide and manage dietetic services

• Respond to enquiries and consultations

• Deliver clinical recommendations and follow-up support

• Process payments and bookings

• Improve Website functionality and user experience

• Comply with legal and regulatory obligations

We do not sell or rent your personal data.

5. Legal Basis for Processing (UK/EU Users)

Where applicable, we rely on:

• Consent

• Contractual necessity (e.g. providing services)

• Legitimate interests (e.g. improving services, preventing misuse)

• Legal obligations

6. Health Information Disclaimer

Any health-related information submitted through this Website is:

• Provided voluntarily

• Used solely for professional dietetic purposes

• Handled with strict confidentiality

However:

Use of this Website does not establish a clinical or therapeutic relationship unless explicitly agreed.

7. User Responsibility & Limitation of Liability

By using this Website, you acknowledge and agree that:

• All information provided is for general informational purposes only

• It does not constitute medical diagnosis or treatment

• You are responsible for how you interpret and use any information

To the fullest extent permitted by law:

Edel Dietitian and Edel Warke accept no liability for any loss, injury, or damage resulting from:

• Use or misuse of Website content

• Reliance on information provided

• Failure to seek appropriate medical advice

• Any actions taken based on Website materials

Use of this Website is entirely at your own risk.

8. Data Sharing

We may share data only where necessary with:

• Secure payment processors

• Website hosting and analytics providers

• Professional service providers (e.g. scheduling systems)

• Legal or regulatory authorities where required

All third parties are required to maintain confidentiality and data security.

9. International Data Transfers

As a global business, your data may be transferred outside your country of residence, including to:

• United Kingdom

• European Economic Area (EEA)

• United Arab Emirates

• Other jurisdictions where service providers operate

We ensure appropriate safeguards are in place for all transfers.

10. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes outlined in this Policy

• Meet legal, regulatory, or professional obligations

Health-related data may be retained longer where required for clinical record-keeping.

11. Your Rights

Depending on your location, you may have rights including:

• Access to your data

• Correction of inaccurate data

• Erasure (“right to be forgotten”)

• Restriction of processing

• Data portability

• Objection to processing

To exercise your rights, contact:
📧 hello@edeldietitian.com

12. Cookies & Tracking

We use cookies and similar technologies to:

• Improve Website performance

• Analyse usage patterns

• Enhance user experience

You may disable cookies via your browser settings.

13. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Secure servers

• Encryption where applicable

• Restricted access controls

However:

No method of transmission over the Internet is completely secure, and absolute security cannot be guaranteed.

14. Third-Party Links

This Website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party sites. You should review their policies independently.

15. Updates to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date.

16. Contact

For any privacy-related queries or requests:

📧 hello@edeldietitian.com